Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By accessing or using LuckySpin Social (the "Site"), you agree to be bound by these Terms of Service. LuckySpin Social is operated by LuckySpin Social Studios Ltd, whose registered office is at 248 Grove Row, Leeds, LS2 5EE (62567056). If you do not agree with any part of these Terms, please do not use the Site.

2. Age Requirement

You must be 18 years of age or older to use LuckySpin Social. By using the Site you confirm that you meet this age requirement. Our games involve casino-style themes and mechanics and are strictly intended for adults in the United Kingdom. We reserve the right to terminate access if we have reason to believe a user is under 18.

3. Free-to-Play and No Real-Money Gambling

LuckySpin Social is a free social casino. All gameplay uses virtual Spark Coins which have absolutely no monetary value and cannot, under any circumstances, be:

• Exchanged for real money or any monetary equivalent;
• Redeemed for physical, digital, or any other prizes;
• Purchased with real money through this Site;
• Transferred between users for value.

No real-money gambling takes place on this Site. LuckySpin Social does not hold a gambling operating licence because no gambling activity occurs. If you are looking for regulated real-money gambling services, this is not the right place.

4. Acceptable Use

You agree to use the Site only for its intended purpose — personal, non-commercial entertainment. You must not:

• Attempt to reverse-engineer, scrape, or automate interaction with the Site or its games;
• Use the Site for any unlawful purpose or in any way that violates applicable UK law;
• Attempt to gain unauthorised access to any system, account, or network connected to the Site;
• Post or transmit any harmful, offensive, or misleading content;
• Misrepresent your identity, age, or affiliation with any person or organisation.

5. Intellectual Property

All content on this Site — including but not limited to the Neon Nexus lore, Volt character, game mechanics, artwork, animations, and branding — is the intellectual property of LuckySpin Social Studios Ltd or its licensors. You may not reproduce, distribute, modify, or create derivative works of any Site content without express written permission.

6. Disclaimer of Warranties

The Site and all content are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Site will be uninterrupted, error-free, or free from viruses. Game outcomes are generated by a random number generator and are provided for entertainment only — no outcome is guaranteed.

7. Limitation of Liability

To the maximum extent permitted by UK law, LuckySpin Social Studios Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site. Our total liability for any claim arising out of these Terms shall not exceed £100. Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraudulent misrepresentation.

8. Responsible Play

We are committed to responsible entertainment. Although no real money is involved, our games simulate casino mechanics, and we encourage all players to manage their time and enjoyment carefully. Full guidance is available on our Responsible Play page.

9. Privacy and Cookies

Your use of the Site is subject to our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

10. Changes to Terms

We may update these Terms at any time. The "Last updated" date above reflects the current version. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

LuckySpin Social Studios Ltd — 248 Grove Row, Leeds, LS2 5EE. Email: support@luckyspin-social.org.