Privacy Policy

Last updated: May 2026

1. Who We Are

LuckySpin Social is operated by LuckySpin Social Studios Ltd, whose registered office is at 248 Grove Row, Leeds, LS2 5EE (62567056). We are the data controller for personal information collected through this website. If you have questions about this policy, email us at support@luckyspin-social.org.

2. What Data We Collect

We collect only what is necessary to provide a safe, enjoyable free-to-play experience:

Contact information — your name and email address if you contact us or create an optional account.
Technical data — IP address, browser type, device type, and pages visited, collected automatically via Cloudflare Web Analytics. This data is aggregated and does not identify you individually.
Usage data — game sessions played (locally, in-browser; not transmitted to our servers unless you are logged in).
Cookie and consent data — your cookie preference (`__cc_v1`) stored in localStorage. See our Cookie Policy for full details.

We do NOT collect payment information, real-money transaction data, or government-issued identification. No financial data passes through this site.

3. How We Use Your Data

To respond to support enquiries and provide customer service.
To maintain the security and performance of the website via Cloudflare infrastructure.
To understand aggregate traffic patterns and improve the site (anonymised analytics only).
To comply with legal obligations where applicable.

4. Legal Bases (UK GDPR)

We process your personal data under the following lawful bases:

Legitimate interests — for security, fraud prevention, and anonymised site analytics.
Contract performance — to respond to your support requests.
Consent — for optional analytics and advertising cookies (withdrawable at any time via your browser or our cookie banner).
Legal obligation — where required by UK law.

5. Cookies

We use cookies and similar technologies to keep the site running and, with your consent, to measure traffic. For a full list of cookies, their purposes, and how to manage them, please read our Cookie Policy.

6. Data Retention

Support enquiry data is retained for up to 24 months and then deleted. Anonymised analytics data may be retained indefinitely in aggregated form. Cookie-consent records are retained for 12 months.

7. Third Parties

We use Cloudflare for DNS, content delivery, and Web Analytics. Cloudflare may process technical data as a data processor on our behalf. We do not sell your data to any third party. If advertising cookies are consented to, Google and Microsoft may receive limited ad-interaction data — see our Cookie Policy for details.

8. Your Rights (UK GDPR)

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any right, email support@luckyspin-social.org.

9. International Transfers

Our infrastructure is primarily served through Cloudflare's global network. Data may transit servers outside the UK. Cloudflare maintains UK GDPR-compliant Standard Contractual Clauses for such transfers.

10. Children

LuckySpin Social is intended exclusively for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data to us, please contact us immediately at support@luckyspin-social.org.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact

LuckySpin Social Studios Ltd — 248 Grove Row, Leeds, LS2 5EE. Email: support@luckyspin-social.org.